Customer Service + Longevity

Trying to get new customers is a full-time job. Potentially, prospective customers are everywhere, but getting their interest and attention can be extremely time consuming. Sometimes there isn’t much time left over to focus on other customer service and sales related aspects of managing your business. One strategy many businesses use is to try to obtain repeat business from former or existing customers. It’s far easier to get a sale from someone who has already purchased from you, especially if they had a great experience

Customer Service + Longevity

When Was The Last Time You Checked On An Old Customer?

Existing customers can easily get lost (and forgotten) in the shuffle when a business is trying to grow. Unfortunately, when we lose an existing customer for a new one, we haven’t gained anything. We have however, lost time, money, and effort by letting one get away. With every customer that goes somewhere else, their investment (in you) goes with them. They will also be the hardest customer to get back. In Entrepreneur Magazine, Gary Vaynerchuk’s blog reminds us of the difference between farming and hunting when it comes to repeat customers,

“Farming is focused on nurturing your customer through a caring relationship. Hunting is trying to close another deal…”

Retention

In a challenging economic environment sometimes all you can hope for is retention, when it comes to market share. Customers will only be loyal to you if you are loyal — and attentive, to them. A loyal customer base is what creates the foundation for your livelihood. Without customer retention, you have nothing. The ability or inability to retain customers is the difference between life and death to a company. Remember, businesses need to participate in the lives of those whom they wish to participate in the lives of their business.

Trust

It takes time to prove consistency when you are new. Lasting is the true test of whether you are doing it right or not. Having been in business for forty years, we understand that customer retention comes from quality customer service and always being the consistent provider of what a customer will need. Regardless of what a business sells or does, trust is key. This is the kind of example of company customer service you want to aim for.

Easy Maintenance

Positive engagement is about all it takes to maintain existing customer bases. What that engagement is, is up to you. The marketing choices you make should be based on the industry you are in and type of people you have to deal with. What easy things can you implement that not only remind your existing customer that you want to continue doing business with them, but also provide them with something of value – we like to call them easy productivity wins. How can you deliver it to them?

Each customer is an essential piece of your businesses financial foundation. The stronger you build your foundation, the greater chance you have at sustained success. Every business begins with the intention …

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Alternatives and Tips for Working Capital Financing by Banks

Canadian business owners and financial managers who seek finance by banks or other sources generally experience growth in sales and profits. That’s the good news, which of course is offset by the fact that this type of success requires additional working capital.

Liquidity has become the name of the game and ‘money is king’ even today never seems like an old-fashioned cliche? . A recent study by the Conference Board of Canada shows that the main concern of business owners is working capital cash flow. (Also referred to as ‘regulatory and competition issues’)

Alternatives and Tips for Working Capital Financing by Banks

So you have assets … but can those assets generate cash flow by banks or other alternative sources.

For working capital needs, this is all about ‘current assets’ which includes receivables and inventory. When you invest in these two assets to generate sales, your working capital needs increase, and your ability to manage and hand over those assets plays a key role in the provision of working capital by banks, and non-bank institutions.

You don’t need to be afraid to get into traditional or alternative working capital solutions if you have managed your current assets correctly – you only make money for liquidity, and that is rarely a bad thing.

So, Canadian chartered banks are the solution for your needs. Maybe, maybe, maybe our answer, which means that if your company is able to meet the bank’s criteria for a revolving credit line, your needs can usually be met. What is even more concerning for our clients is their ability to not be able to produce enough financing for a sister from receivables, aka inventory.

That then led us into an alternative to bank financing, which is a fast-growing area of asset-based financing, specifically asset-based credit lines. This facility is more expensive, but gives you a total margin of the market value of your receivables, inventory, and, guess what, we will throw equipment and real estate if you want to provide a temporary margin. And remember, your balance sheet doesn’t take on debt when you enter a bank or alternative asset-based credit line, you only get money from your finances for cash flow.

The reality is that alternative financing methods are increasingly popular – yes they are more expensive, but if your company generates sufficient margins and returns on capital, your ability to utilize almost unlimited working capital can prove to be a very positive experience.

The reality of working capital financing by banks or alternative methods is always the same – you need to determine the turnover of your assets, there will always be times when you need a bulge in your inventory and A / R to fund your growth.

Liquidity, that’s the problem. Talk to a trusted, experienced, and credible Canadian business financing advisor to make sure your traditional and alternative business financing options are available first, clear, and second!…

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How to Invest Into Initial Public Offering and IPO Investments

Are you wondering which portion of the current marketplace is the most profitable area of the market to place your funds? If you are searching for the areas of market that holds the most promise for investors, you should certainly be investigating the potential of initial public offering/IPO opportunities.

As you likely already know, IPO stocks present a very unique opportunity for anyone who is investing into the open market. If you have the opportunity to invest in one of these stocks, you will be able to purchase the investment before the rest of the market has found the opportunity to do so. For this reason, you can be sure you are entering the stock at a very good time, for the company is about to experience a fairly large surge in the amount of a recognition it receives from the overall marketplace.

Even though the IPO stocks are generally a fairly decent investment when it comes to the timing of your purchase, you should still investigate a few factors to ensure you are entering a valuable investment. The basic premise of your research will be based on uncovering whether or not the stock is being sold for two high of a price and whether or not the stock will increase in value over time.

As you may already know, IPO investments are often the most difficult investments to assess. On many occasions there is a limited amount of information relative to the company’s operations, as well as a lack of data about how the public is going to respond to the company’s stock offerings.

This is why you should certainly access as much background research on the company as you possibly can. As you find out more information about the background of the company, you increase your ability to assess the overall value of the opportunity.

A good idea to base your research on is the fact that the company is releasing an IPO in order to raise more capital. Most of the time, companies utilize new sources of capital for expansion activities. There are some circumstances where a company will simply utilize the newly available funds for decreasing interest rate costs they must pay on the capital they borrow, but for the most part though, companies utilize the newly found capital they raise through IPOs for expansion activities. If you can predict that the company will be implementing substantial expansion activities after releasing their IPO, you will be able to easily assess whether or not the company is increasing its overall value as a result.

The fact that the company is attempting to raise capital for expansion is certainly a good sign for investors, but it should definitely not be your only source of information for the decision on whether or not you should buy the stock. You should keep in mind that the fact the company is raising capital to invest into its operations is only in a planned stage at the moment an initial …

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5 Reasons Why Mutual Funds Is A Good Investment Option For You

When it comes to investment, mutual funds have become amongst the most popular choices in the country. Some of the key reasons behind this are an easy investing method, investment plans that are systematic, and good returns. Mutual Funds are professionally managed investment schemes and funds, which are run by an asset management company.

5 Reasons Why Mutual Funds Is A Good Investment Option For You

Reliance MF, a segment of the Reliance – Anil Dhirubhai Ambani Group, is among the fastest growing mutual funds in the country. This mutual fund provides a variety of products to meet different investor requirements and has a presence in 159 cities across the country. Know more about Reliance MF by reading along this blog.

Five such benefits of investing in the mutual funds

  • Mutual Funds offer Diversification: When a person invests in a mutual fund, it gets spread across a portfolio of assets and stocks. This, in turn, lowers the risk factor. You can invest your money in various companies across sectors. Along with that, your investment can be diversified across assets such as equity, gold, debt, and many more.
  • Managed by Professionals: Investing mutual funds such as debt or equity can be a daunting task if you do not know the associated details. You need a thorough knowledge, research, and expertise. That is where mutual funds help you. Knowledgeable managers with years of experience guide you through the whole process. Along with that, teams of experts are analysts are always available to help you if the need arises.
  • Offers a Wide Range of Choices: A mutual fund comes with numerous investment options such as stock funds, bond funds, sector funds, target-date mutual funds, money market mutual funds, and balanced funds, etc. You can choose one on the basis of your financial goals and how much risk you want to check. If you want to build long-term wealth or looking for capital protection, whether you want to have a regular income or simply want to save on taxes, a mutual fund will provide you with the same. 
  • Easy Investment Method: The process of investing in mutual funds is quite simple. If you have an Online Investment Service Account.You can invest sitting on your couch in any fund you choose. In addition to that, you can also select a Systematic Investment Plan or SIP. In this plan, the money will be deducted automatically from your bank account.  
  • Helps in Creating Long-term Wealth: You can create long-term wealth with the help of mutual funds. Mutual funds help you to save more taxes than any other option available right now. In addition to that, the associated risk factor also gets lowered if you invest in them for a longer period of time.

These are 5 reasons why mutual funds are a good investment option for you. If handled properly, mutual funds can be a great way to accumulate wealth over time. However, always keep in mind that mutual funds come with market risks. Therefore, do your research, choose an investment plan that will help you to meet your …

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Benefits Of The Hong Kong Capital Investment Entrant Scheme

The Hong Kong Capital Investment Entrant Scheme was first launched in October 2003. The objective of the program is to allow reasonably well-off people to come to HK and take up residency without needing to join in or establish an operating business. The Scheme rules are reviewed by the Immigration Department on a regular basis.

To qualify for this capital investment visa, 10 Million Hong Kong Dollars is required to be invested in ‘qualifying investments’ (which does not include real estate).

The essential cut and thrust of the Capital Investment Entrant Scheme (“CIES”) means that if you invest HK $10 million cash into Hong Kong’s economy, you will be able to procure a visa to take up residence in the HKSAR.

Benefits Of The Hong Kong Capital Investment Entrant Scheme

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In the first instance you will secure a two-year period of stay which is then, subject to having maintained the 10 million HKD in the qualifying investments, extendable every two years for up to seven years. Once you get to 7 years continuous ordinary residence, you can apply for permanent residence.

Even if you have not in fact resided in Hong Kong in all of that time, but have maintained the visa status nonetheless, you will be able to secure ‘unconditional stay’ and in the process free up the HKD10m investment for deployment elsewhere. Namely, by then it will have served the process of procuring your residency in the HKSAR with no further strings attached.

One of the benefits under the Capital Investment Entrant Scheme program is that you are entitled to bring your immediate family along with you (i.e. your legal spouse and unmarried children under the age of 18 – who secure dependent visas,).

A condition precedent to CIES visa grant is that you must have owned the HK$10 million for at least two clear years prior to making your application. Moreover, it is a key part of the application process that you have further funds available to you, in addition to the 10 million HK dollars, that you can use to fund your lives in the HKSAR independent of the funds invested to get the visa.

Qualifying investments under the CIES program are financial investments only: since 2010, real estate no longer counts. These asset types are regularly reviewed and updated on the Hong Kong Immigration Department website – so you pay your money and take your choice!

The Capital Investment Entrant Scheme program is not without its critics. It has been argued that Hong Kong does not in fact benefit at all under the Scheme; that it has been founded on a fundamental misunderstanding of how the international balance of payments situation works and has raised a few eyebrows; that the net gain to the HKSAR is in fact nothing at all.

In any event, there’s no doubt, from an applicant’s perspective, the program has been extremely advantageous. For many years there simply was no opportunity to make a mere financial investment in the HKSAR and gain residency in the process. Instead, people …

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